Navigating the idnscore88 Help Center
The idnscore88 Help Center is organized into several main categories to help you find information quickly. Here is the structure:
- Account & Registration: How to create an account, verify your identity, set up two-factor authentication, and manage your profile.
- Deposits & Payments: Supported payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, bank transfers), account preferences, and troubleshooting failed deposits.
- Withdrawals & Verification: How to request a withdrawal, what verification is required, typical processing times, and withdrawal limits.
- Game Rules & Mechanics: Detailed explanations of live-dealer games (Dragon Tiger, roulette, baccarat, blackjack, Sic Bo), slot games (Gates of Olympus, Sweet Bonanza, Aviator), and sportsbook betting.
- Technical Support: Browser compatibility, mobile access, app installation, and troubleshooting connection issues.
- Responsible Play: Information about account management, budget tracking, and resources for players who need support.
Each category contains multiple articles and FAQs. You can browse by category or use the search function to find specific topics. The search bar is located at the top of the Help Center page and accepts keywords like "deposit," "Dragon Tiger," or "verification."
Account Setup and Verification
Creating an account at idnscore88 is the first step. Here is what you need to know:
Registration Process
To register, you need a valid email address and phone number. During registration, you will be asked to create a password and agree to our terms. Your account is active immediately after registration, and you can deposit funds right away.
However, your first withdrawal requires identity verification. This is a one-time process that typically takes 1–2 business days. You will need to provide a copy of your ID (KTP, passport, or driver's license) and proof of address (utility bill or bank statement). Verification is required by local regulations and helps us prevent fraud.
Verification speeds up withdrawals
Complete your identity verification early, even if you do not plan to withdraw immediately. This ensures your first withdrawal request is processed quickly.
Two-Factor Authentication
We recommend enabling two-factor authentication (2FA) on your account. 2FA adds an extra layer of security by requiring a code from your phone when you log in. You can enable 2FA in your account settings under "Security."
Payment Methods and Deposits
idnscore88 supports seven payment methods for deposits and withdrawals:
E-Wallet Methods
mobile banking, local payment, online payment, e-wallet, mobile banking: subject to verification and withdrawals. Funds appear in your account within seconds. These are the fastest payment methods.
local payment and Bank Transfers
online payment: Instant settlement via QR code. Bank transfers (e-wallet, mobile banking, local payment, online payment): Processing depends on your bank; typically 1–4 hours.
Deposits have no minimum amount, though some payment methods may have their own limits. Check the deposit screen for details. There is also no maximum account preferences, but we recommend depositing only what you plan to use.



Common Issues and Troubleshooting
Deposit Not Appearing
If your deposit does not appear in your account within the expected timeframe, check the following:
- Confirm that your payment provider sent the transfer. Check your e-wallet or bank app for a confirmation message.
- Verify that you used the correct payment method. Some players accidentally use a different account or method.
- Wait a few minutes. E-wallet deposits are instant, but bank transfers may take longer.
- Contact our support team with your reference ID. We can investigate the transaction on our end.
Withdrawal Pending for Too Long
Withdrawals are subject to account verification. If your withdrawal is pending longer than expected, it may be because:
- Your account is not yet verified. Check your email for a verification request from idnscore88.
- Your documents were rejected. This can happen if the image is blurry or the document is expired. Resubmit with a clearer image.
- High volume during peak periods (e.g., Liga 1 season, Idul Fitri, Idul Adha) may cause delays. We process all requests fairly in order.
Forgotten Password
If you forget your password, click "Forgot Password" on the login page. Enter your email address, and we will send you a password reset link. Click the link and create a new password. If you do not receive the email, check your spam folder or contact support.
Game Rules and Mechanics
The Help Center includes detailed guides for all games at idnscore88. Here is a quick overview:
- Dragon Tiger: A live-dealer card game where you predict whether the Dragon or Tiger hand will have the higher card. Payouts are fixed, and the game is fast-paced.
- Roulette: A live-dealer game where you predict where a ball will land on a spinning wheel. Bets range from single numbers to groups of numbers, with different payouts.
- Baccarat: A card game where you bet on the Banker, Player, or Tie. The hand closest to 9 wins.
- Sic Bo: A dice game where you predict the outcome of three dice. Bets include specific numbers, totals, and combinations.
- Slot games: Games like Gates of Olympus and Sweet Bonanza use random number generators. Outcomes are independent and fair.
Each game has its own rules, payouts, and table limits. The Help Center provides step-by-step guides for each game, including how to place bets and what to expect.
Help Center Strengths
- Searchable FAQ database with hundreds of articles
- Live chat support in multiple languages
- Detailed game guides and rules
- Account management and security tips
Limitations
- Live chat may have wait times during peak hours
- Some articles may not cover niche scenarios
- Email support may take longer than live chat
Contacting Support
If you cannot find an answer in the Help Center, our support team is ready to help. Here are your options:
- Live chat: Available during business hours. Click the chat icon in the bottom-right corner of the idnscore88 website or app.
- Email: Send a detailed message to our support email. Response times are typically 24 hours.
- Phone: Some regions have phone support. Check the Help Center for your local number.
When contacting support, have your account email and reference ID (if applicable) ready. This helps us locate your account and resolve your issue faster. Be clear and specific about your problem, and include any error messages you received.
